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Shipping
Louisa Collection Shipping Policy
At Louisa Collection, we are committed to delivering your luxury jewelry in a timely and secure manner. Below are the details regarding our shipping process to ensure you have a seamless experience.
Domestic Shipping (United States Only)
We currently offer shipping within the United States only. All orders are processed and shipped on business days (Monday-Friday). Please see below for our shipping options and timeframes:
Shipping Options:
Standard Shipping (3-7 business days):
Express Shipping (2-4 business days):
Processing Time:
Orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed the following business day.
Order Tracking
Once your order is shipped, you will receive an email confirmation with a tracking number so you can monitor your delivery. Please allow up to 24 hours for the tracking information to update.
Shipping Restrictions
At this time, international shipping is not available.
We do not deliver to P.O. Boxes or APO/FPO addresses.
Delayed or Lost Shipments
We strive to meet the estimated delivery times, but delays may occur due to unforeseen circumstances (e.g., weather, carrier issues). If your order is delayed or lost, please contact our customer support team at support@louisacollection.com for assistance.
Shipping Costs
Shipping costs are non-refundable, except in cases where the return is due to our error.
For additional questions or assistance, please feel free to contact us at support@louisacollection.com